11600 Air Expressway | Adelanto, CA 92301
760-246-2300
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Water & Sewer
CONTACT US
Water Department
customerservice@adelantoca.gov
760-246-2300 ext 3040
Business hours: monday -thursday 7:00am-6:00pm
Emergency for Water & Sewer Service
760-246-2300 ext 11197
StaffThe City of Adelanto Water Department provides water and wastewater service to all residents of Adelanto and to its businesses. The department employs a staff of twelve to manage and maintain the department and its water resources. The Director of Public Utilities and the five member Public Utilities Authority are responsible for providing adequate water services to the city.Water Department
customerservice@adelantoca.gov
760-246-2300 ext 3040
Business hours: monday -thursday 7:00am-6:00pm
Emergency for Water & Sewer Service
760-246-2300 ext 11197
Water Quality
The Water Department must adhere to strict water quality requirements established and enforced by the State Water Resources Control Board and the U.S. Environmental Protection Agency.
ProgramsThe Adelanto Water Department is committed to providing a high quality, safe, and adequate supply of water to meet current and future expected demands. The Water Department Master Plan is updated periodically and includes strategies to take us into the future. Since approximately 99% of the residents receive their water from the public water supply, the Master Plan is a crucial tool to ensure a safe and adequate water supply for the next ten years and beyond. The plan outlines activities such as the identification and development of future well sites, rehabilitation and upgrades to the existing system to maximize operations, and supporting water resource conservation and protection initiatives. Other on-going programs include a fire hydrant flushing program and water meter replacement program.
WastewaterThe City operates an activated sludge wastewater treatment facility through an operations and maintenance contract with PERC Water Corporation. In addition to operations, PERC performs routine collection system cleaning, sewage spill response and cleanup, and industrial sewage pretreatment program.
Mission StatementThe Adelanto Water Department, through the Adelanto Public Utility Authority (APUA), is charged with providing safe, good quality, uninterrupted water at a reasonable pressure, to meet health and fire protection needs of that portion of the city served by the public water system. The Department must operate and maintain the water utility system in accordance with the City of Adelanto’s ordinances and policies and the Environmental Protection Agency’s Safe Drinking Water Act.
The Department, through the APUA, is also charged by the State of California with providing wastewater treatment consistent with requirements set forth in the Waste Discharge Requirements for the residents and customers of the City of Adelanto.
The City of Adelanto Utility Billing services receives and processes payments for Water and Sewer services for the City of Adelanto utility customers.
Establishing New ServiceThe City of Adelanto requires that all customers fill out the New Utilities Service Application, provide proof of residence (Deed of Trust or Rental Agreement), and pay the required establishment fee and deposit before service can be established.
Disconnecting / Terminating ServiceTo terminate service please fill out the Request to Disconnect Services form.
Senior and Disabled Citizen ExemptionThe Adelanto Public Utility Authority has established a Senior and Disabled Citizen exemption that provides discount water, sewer and trash rates for individuals that meet the low-income and age qualifications. The low income levels are established by the Federal Housing and Urban Development Division (HUD). Please see the Utility Billing staff for details.
Low Income Exemption The Adelanto Public Utility Authority has established a low income exemption that provides discount water and sewer rates for families that meet the low-income levels. The low income levels are established by the Federal Housing and Urban Development Division (HUD). Please see the Utility Billing staff for details .Link.
Utility Payment OptionsConsumer Confidence Reports
View current and past Consumer Confidence Reports which describe the annual water quality.
Clean & Show Form
A Clean and Show is a service provided to Real Estate Agencies that are preparing a home for sale. Clean and Shows are not available to property managers, home owners, or any individual agents. The service is required to be established in the agency's name only. A copy of the Listing Agreement or Assignment Agreement must be presented before the service activation.
Current Water Rates
View current water and sewer rates.
Disconnecting / Terminating Service
All requests for turn-off can only be made by the named account holder. Service is typically terminated same-day. There is a 6-8 week processing on all terminated accounts. Your deposit will be credited against your final balance.
Establishing New Service
The City of Adelanto requires that all customers complete an application, provide proof of residence (Deed of Trust or Rental Agreement) and identification, and pay the required establishment fee and deposit before service can be established.
Water Efficiency
In response to the ongoing drought in California, the State has imposed mandatory restrictions on outdoor landscape irrigation.
Water Flushing Program
Adelanto Public Utility Authority in conjunction with PERC Water will be conducting a water distribution mainline flushing program over the next several months. Water flushing is water that is discharged to the ground through fire hydrants.
Adelanto 2020 UWMP/ WSCP
Water Quality
Water Supply
Wastewater Treatment
Adelanto 2020 UWMP/WSCP
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